It is the policy of the City of Florence that information and services on be designed to be accessible to people with disabilities.

All reasonable efforts will be made by the City to accommodate special needs of individuals as addressed by the Americans with Disabilities Act. This is being done through rigorous research on standards and guidelines put forth by the World Wide Web Consortium’s Web Accessibility Initiative. 

Some of the key requirements are as follows: 

  • Text will be provided for graphic elements 
  • Web pages will be designed so that all information conveyed with color is also available without color, and text may be easily sized to meet the user’s sight requirements. 
  • Online electronic forms will allow people using assistive technology to access the information, field elements, and functions required to complete and submit the forms. 

The use of the City’s accessibility guidelines will ensure that web sites are developed to serve the largest possible audience. Compliance with these guidelines provides an added benefit to those users with text-based browsers, low-end processors, slow modem connections and/or no multi-media capabilities on their computer. 

Individuals with disabilities requiring an accommodation beyond those already provided at the web portal, should contact us with a  brief description of the accommodations required.