Water Bill

City of Florence Utility Services Customers Have Several Convenient Ways to Pay:

  • Use the "Pay Online" Quick Link on City Homepage
  • Access https://ubill.cityofflorence.com/
  •  Bank Draft by completing online application.
  •  Telephone at 843-665-3155, Option 1
  •  Bank Transfer through your Bank's Bill Pay
  •  Drop Boxes located in the rear parking lot of the City Center
  •  By mail with the detachable payment stub sent to P.O. Box 63010, Charlotte, NC 298260
  •  By mail to the address on your statements or to 324 West Evans Street, Florence, SC  29501


*The City of Florence is unable to accept Cash App, Chime, or Apple Pay payments.

Phone Number:
324 West Evans Street, Florence, SC 29501
Hours of Operation:
8:30 am - 5:00 pm Monday through Friday