Police Department

Chief Allen Heidler

Chief Allen Heidler

The Florence Police Department is a State Accredited Law Enforcement agency, with a focus on Community Oriented Policing. Chief Allen Heidler has served as the department director since 2014. He rose through the rank over his 35 year career with the department and has focused on providing the proper tools, training and leadership to our employees in order to provide effective and fiscally responsible services and elevate the quality of life for all of our citizens and visitors.

The department has implemented many effective programs in order to accommodate the continued expansion of the city limits.  The police department operates under an agency wide community policing concept, meeting regularly with the 40 neighborhood and business crime watch associations. The police department itself is comprised of four divisions: Patrol Services, Administrative Services, Support Services, and Community Relations. The Department Headquarters is located in the City Center, and also has a Patrol Division Headquarters at 303 Athens Street and a Downtown Substation at 112 North Dargan Street.

Community-Oriented Policing

As a service agency, the Florence Police Department is always looking for ways to not only stop crime but to help citizens in minimizing, if not eliminating, crime in their areas.  Officers work closely with citizens in neighborhood watch groups, local civic organizations, and businesses to implement community-oriented policing which entails:

  •  Community oriented policing concept throughout the entire department.
  • Fixed assignment of officers to districts.
  • Directed patrol focusing on a specific offense, i.e. vandalisms, larcenies, etc.
  • Citizens Police Academy.
  • Neighborhood Watch Programs.
  • Chief’s Citizen Advisory Board
  • Victim Assistance Program.
  • Problem-oriented policing targeted at specific, recurring problems, i.e. selling of drugs in the area.
  • Downtown foot patrol.
  • Code enforcement to clean lots, etc.
  • Citizen survey of community needs and priorities.
  • Police/Youth programs including Police Explorers
Phone Number:
non-emergency: 843-665-3191
324 West Evans Street, Florence
Hours of Operation:
Monday through Friday, 8:30 am to 5:00 pm