Planned Water Outage on Wednesday, October 19, 2022

For Immediate Release – October 13, 2022

Media Contact:

Michael Hemingway, Utilities Director – 843-665-3236 or

FLORENCE, SC – Water service will be disrupted temporarily on Wednesday, October 19, 2022, during the hours of 9:00 a.m. – 4:00 p.m. to replace two fire hydrants in the area that are out of service. The planned outage will affect residents located within the 3800 Block of Pine Needles Road, Chalmers Row, Manigault Court, Firestone Drive, Dunes Drive, Pebble Road and Masters Circle.  We apologize in advance for the inconvenience.

Upon restoration of water services, the water lines will be flushed, during which time you may briefly experience water discoloration. You may also notice trapped air in your plumbing, which will be released as you initially use water.

Since this repair requires a temporary shutdown of the water system and a loss of pressure to the designated area in blue on the attached map, and out of a preponderance of caution, the South Carolina Department of Health & Environmental Control (SCDHEC) requires that a boil water advisory be issued to effected customers following these interruptions.

The Boil Water advisory is a precautionary measure to protect public health until test results confirm the water is safe to drink. Because the water quality is unknown at this time, customers are urged to take appropriate precautions. Water customers in this area should continue to vigorously boil their water for at least one full minute prior to drinking or cooking until notified by the City of Florence. Any ice made from water that has not been boiled should not be used for drinking purposes.

Test results for bacteriological quality should be completed on Thursday, October 20, 2022, at which time the City of Florence will notify customers regarding the status of the boil water advisory. Should you have questions concerning this notice, you may call the City of Florence Public Works & Utilities Office at (843) 665-3236 or SCDHEC at (843) 661-4825.

Planned Water Outage Press Release PDF