A. What You Need To Set Up Your Service.

  1. A copy of your lease or purchase agreement.
  2. A picture ID (driver’s license).
  3. Your Social Security Card.
  4. Payment of a $60 fee if your are inside the city limits or $120 if you are outside the city limits.
  5. For same day connection of service, you must set up an account with our office before 11:00 a.m.

If you are an area business we will accept your Federal ID number instead of the Social Security Card.

B. What You Need To Apply For A New Tap.

  1. The exact street address where the tap is to be installed and the name of the subdivision, if applicable. You will be asked to draw a diagram showing the location of the lot and the desired location of meter placement.
  2. Social Security Card or Federal ID number (for businesses and contractors).
  3. Your telephone number.
  4. The tap size needed.
  5. Payment of tap fee at the time of application.

C. Water and Sewer Connection Fees.

The Utility Finance Division calculates fees for 3/4" water taps and 4" sewer taps for single family residences. All other tap fees are calculated by the City’s Engineering Department located at 324 West Evans Street, Florence, 665-3236.

  

D. 3/4" Water and 4" Sewer Tap Fees.

Single Family Residence Only

TAP WATER SEWER TOTAL
Inside CITY INSTALLED $880 $730 $1,610
Inside OWNER INSTALLED (pre-tapped) $280 $180 $460
Outside CITY INSTALLED $2,550 $1,725 $4,275
Outside OWNER INSTALLED (pre-tapped) $1,650 $900 $2,550

     

E. Account Setup Fees.

  • Inside City $60
  • Outside City $120
     

F. Water and Sewer Customer
     Monthly Fees and Charges (3/4" Water Meter)

     July 1, 2013 through June 30, 2014

Inside City Limits

Fee/Charge Water Sewer Other Fees Total
Availability Charge $9.60 $19.10   $28.70
Customer Account Fee 3.15 3.40   6.55
Garbage Landfill Fee     3.49 3.49
Roll Cart Fee     .75 .75
City Garbage Fee     2.00 2.00
Stormwater Fee*      3.34   3.34
         
Base Monthly Bill $12.75 $22.50 $9.58 $44.83
Volume Charge Per 1000 Gallons $1.87 $2.71   $4.58

 

* Stormwater fee schedule consists of four categories based on square footage of hard surface area.  Fee shown above reflects 1,501 - 5,000 of hard surface square footage.

Outside City Limits

Fee/Charge Water* Sewer Other Fees Total
Availability Charge $15.36 $30.56   $45.92
Customer Account Fee 3.15 3.40   6.55
Meter Rent     1.00 1.00
         
Base Monthly Bill $18.51 $33.96 $1.00 $53.47
Volume Charge Per 1000 Gallons $2.99 $4.34   $7.33

 

* Outside water rates listed apply to all water customers outside the City limits except commercial customers located in the water service area served by Florence County prior to July 1, 2002.  To obtain a schedule of commercial water rates in this service area, you may contact our billing office at 843-665-3155

 

G. Delinquent Collection Policy

Pursuant to the South Carolina Setoff Debt Collection Act, the City of Florence has the right to collect any sum due and owed by the applicant through offset of the applicant’s state income tax refund. If the City of Florence chooses to pursue debts owed by the applicant through the Setoff Debt Collection Act, the applicant will pay all fees and costs incurred through the setoff process, including fees charged by the Department of Revenue, the Municipal Association of South Carolina and the City of Florence. If the City of Florence chooses to pursue debts in a manner other than setoff, the applicant will pay the costs and fees associated with the selected manner as well.