City of Florence Departments and Services
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Water Quality - Questions and Answers for Upcoming Water Rates: Financing Water Reclamation Facility Construction
Read the questions & answers for the upcoming water rates. Plus, read the article discussing how the city is preparing for future expansion and regional growth published in the Fountain newsletter: Growth Article (PDF)

The City of Florence Utility Finance Division of the Finance Department is located at 218 West Evans Street. We take water and sewer payments, set up new accounts, take new tap applications, and answer questions related to these services at this location.

For your convenience we have a drive-through area open during normal office hours where your bill may be paid. We also have a drop box located in the first drive-through lane where payments can be made by check or money order 24 hours a day. These convenient locations are in the rear of our office and can be accessed from the driveway next to the City-County Planning Office on West Evans Street.

Our normal office hours are 8:30 a.m. to 5:00 p.m. Monday through Friday. Our telephone number is (843) 665-3155.

Water and sewer utility bills can be drafted from your checking account. To have your account paid through bank draft, simply request a bank draft form, complete it, and return it with a voided check.  If the bank draft form is returned by the 20th of the month, your payment will drafted the following month.  Payment by bank draft will save you the monthly trip to our office and will eliminate the possibility of late fees.

WATER & SEWER
SERVICES
Water & Sewer Services Billing and Collection
  • Printable forms
  • What you need  to set up water services
  • What you need to apply for a new tap
  • Water and sewer connection fees
  • Sewer tap fees
  • Account set up fees
  • Water and sewer customer monthly fees and charges

 Pay Utility Bills Online

 Water Quality Reports

 
Sanitation | Stormwater | Wastewater Treatment | Contents

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