The City of Florence has a total of fourteen groundwater treatment plants. Water is delivered to each plant via its contributing well(s), for a total of twenty-nine wells. Deep wells are set in the Middendorf Aquifer and average 350 feet in depth, while shallow wells pump out of the Black Creek Aquifer and average 135 feet in depth.
Groundwater is aerated, and then lime and chlorine are added. After the treated water passes through the iron removal filters, fluoride is added to prevent tooth decay, and the water is on its way to the distribution system. In the distribution system, there are 14 elevated storage tanks. The two primary purposes for having elevated storage tanks within a water distribution system are to provide for fire protection and pressure.
Production of safe drinking water that is free of harmful bacteria and toxic materials is our first priority, and is vital to the Florence community. Chlorine is used to disinfect drinking water at each of the thirteen groundwater treatment plants. We sample 252 sites throughout the distribution system each quarter. The samples are checked for Total Coliform and also for the presence of E Coli.
Sometimes water quality issues arise, and groundwater operators respond as quickly as possible. Between the hours of 7:30 AM to 4:00 PM, call (843) 665-3236 to report such an instance. To report anything after hours or on holidays and weekends, call police dispatch at (843) 665-3191. They will forward your issue to an on call operator.
All groundwater operators are licensed through the state of South Carolina Environmental Certification Board.